![HSU_logo-1.png]](https://knowledge.hallamstudentsunion.com/hs-fs/hubfs/HSU_logo-1.png?height=40&name=HSU_logo-1.png){kind=logo}
Help and Support
Your happiness and wellbeing are the reasons we get up in the morning.
Academic
- Can I use or borrow a university laptop?
- Can I change seminar groups?
- How do I change my elective module?
- I wish to write a complaint to Sheffield Hallam University.
- How do I find out who my academic advisor is?
- How do I find out who my student support advisor is?
- I’ve been accused of academic misconduct- what do I do?
- I’ve been invited to a Preliminary meeting- what do I do?
- I’ve been invited to an Academic Concern meeting - what do I do?
- I’ve been invited to an Academic Conduct Panel - what do I do?
- Can I use AI in my work?
- What is Fitness to Practise?
- How do I Apply for Exceptional Circumstances?
- How do I submit an appeal?
- Can I submit an appeal late?
- Can I appeal my mark/ grade?
- Can I appeal the outcome of my Exceptional Circumstances (ECs) request?
Money
International Students
- What do I do if I have an issue with my student visa?
- Is there any help in place for international students?
- How do I get my BRP card?
- What are the first steps for international students?
- I have questions about getting my visa and arranging accommodation before I arrive
- I need advice about my visa
- I am an international student - what support is available to me?
- What if I can't pay my tuition fees?
Disability
Employment and Skills
Housing
Get Advice
- What if I’m in an emergency or crisis?
- What if I need help but it’s not an emergency?
- How do I contact the Students’ Union Advice Centre?
- I have an Adviser, how do I contact them?
- How long will it take for someone to get back to me?
- How can I complain to the university?
- What is the complaints process?
- Will I get in trouble for raising a complaint?
- What can the Students’ Union Advice Centre help with?
- What can’t the Students’ Union Advice Centre help with?
- Do you hold Advice Drop -In sessions?