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Back to home
AskSU - Help Hub
Help and Support
Getting started
About SU
Help and Support
Academic
Money
International Students
Disability
Employment and Skills
Housing
Get Advice
Multi-faith chaplaincy
Wellbeing
Careers
Opportunities
Events
Give It A Go
Societies
Volunteering
Work With Us
Making Change
Cost of Living
HSU Elections
Share Your Experience
Campaigns
Representation
Course Reps
Lead Reps
HSU Officers
Project Workers
LGBTQ+
City Life
Nightlife
Social Events
Explore Sheffield
University Life
Social events
Sport and lifestyle
Welcome
Academic
Graduation
Campus Information
Student Accommodation
Employability
Merchandise
Faith
Help and Support
Your happiness and wellbeing are the reasons we get up in the morning.
Academic
Can I use or borrow a university laptop?
Can I change seminar groups?
How do I change my elective module?
I wish to write a complaint to Sheffield Hallam University.
How do I find out who my academic advisor is?
How do I find out who my student support advisor is?
I’ve been accused of academic misconduct- what do I do?
I’ve been invited to a Preliminary meeting- what do I do?
I’ve been invited to an Academic Concern meeting - what do I do?
I’ve been invited to an Academic Conduct Panel - what do I do?
Can I use AI in my work?
What is Fitness to Practise?
How do I Apply for Exceptional Circumstances?
How do I submit an appeal?
Can I submit an appeal late?
Can I appeal my mark/ grade?
Can I appeal the outcome of my Exceptional Circumstances (ECs) request?
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Money
How do I save money?
Do I have to pay tax and National Insurance for student jobs?
How much should I be earning?
Do you offer a book swapping opportunity at the SU?
How do I apply for the NHS Learning Support Fund?
Can I apply for a social work bursary?
What do I do if I can't pay my fees?
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International Students
What do I do if I have an issue with my student visa?
Is there any help in place for international students?
How do I get my BRP card?
What are the first steps for international students?
I have questions about getting my visa and arranging accommodation before I arrive
I need advice about my visa
I am an international student - what support is available to me?
What if I can't pay my tuition fees?
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Disability
Are your events accessible?
Employment and Skills
How do I write a CV?
What is the Hallam Award?
What are my employment rights?
How do I provide an employer with evidence of hours I can work part-time?
Housing
My landlord is not making repairs - what can I do?
Get Advice
What if I’m in an emergency or crisis?
What if I need help but it’s not an emergency?
How do I contact the Students’ Union Advice Centre?
I have an Adviser, how do I contact them?
How long will it take for someone to get back to me?
Do you offer Advice drop-in sessions?
How can I complain to the university?
What is the complaints process?
Will I get in trouble for raising a complaint?
What can the Students’ Union Advice Centre help with?
What can’t the Students’ Union Advice Centre help with?
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Multi-faith chaplaincy
Where is the Multifaith Centre?
Are there prayer rooms at SHU?
Wellbeing
Is there anonymous online support?
Is there any support with protection from alcohol and drugs
Does the university offer mental health well-being resources?
Where can I get help with wellbeing/ mental health?
Where can I get help with wellbeing/ mental health?
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Careers
Can I get careers support after I graduate?
Where can I get help writing a Personal Statement